Frequently Asked Questions2025-05-27T22:25:10+00:00
West Events Company LLC

Frequently Asked Questions

Planning an event comes with plenty of questions, and at West Events Company, we’re here to make the process as smooth as possible. From understanding our rental options to knowing what to expect on the day of your event, our comprehensive FAQ page covers it all. Whether you’re organizing a kid’s party, wedding, or corporate event, you’ll find helpful answers to the most common inquiries about our bounce houses, tables, chairs, and more.

Our goal is to ensure your event planning is stress-free and enjoyable. Learn about our delivery process, safety protocols for inflatables, booking requirements, and flexible rescheduling options. If you don’t see your question listed here, feel free to reach out—our friendly team is always happy to help!

Frequently Asked Questions

How far in advance should we book?2025-05-27T20:34:05+00:00

We recommend booking at least 3-6 months in advance, especially during peak wedding season, to secure your preferred items.

Do you deliver and set up rentals at the venue?2025-05-27T20:32:58+00:00

Yes, we provide delivery and setup services to ensure everything is ready before your big day. Our team will work with you to coordinate timing and logistics.

What is your cancellation policy?2025-05-27T20:29:34+00:00

We understand that plans can change. Please contact us as soon as possible for cancellations, and we’ll do our best to accommodate.

Do you offer rentals for outdoor corporate events?2025-05-27T20:28:55+00:00

Absolutely! Our items are suitable for both indoor and outdoor events. Let us know your venue details, and we’ll ensure everything fits your needs.

Do you require a deposit?2025-05-27T20:27:33+00:00

Yes, we require a deposit to secure your rental items. This ensures your chosen items are reserved exclusively for your event.

How far in advance should I book my rentals?2025-05-27T20:27:02+00:00

We recommend booking at least 4-6 weeks in advance, especially during peak party seasons, to ensure your preferred items are available.

Can we rent tables and chairs along with inflatables?2025-05-27T20:26:11+00:00

Absolutely! We offer a variety of rectangle tables, round tables, and cocktail tables, along with white folding chairs and resin chairs to complete your setup.

Are your bounce houses and water slides safe?2025-05-27T20:25:35+00:00

Yes, safety is our top priority! All inflatables are thoroughly cleaned, inspected, and tested before each rental. We also provide setup instructions and safety guidelines for your peace of mind.

What types of inflatables do you offer for kids’ parties?2025-05-27T20:24:48+00:00

We offer a range of colorful bounce houses and water slides that are perfect for kids of all ages. Our inflatables come in various themes and sizes to fit your event’s needs.

Can I pick up the rentals myself?2025-05-27T20:23:20+00:00

For most items, we offer delivery and setup services to ensure everything is installed correctly. However, some smaller items may be available for self-pickup—please inquire when booking.

What happens if it rains on the day of the event?2025-05-27T20:22:47+00:00

Weather can be unpredictable. For safety reasons, inflatables cannot be used in heavy rain or strong winds. We offer flexible rescheduling options if the weather doesn’t cooperate.

Are your rentals suitable for indoor parties?2025-05-27T20:21:14+00:00

Yes! Many of our inflatables and table and chair rentals can be used indoors, provided the venue has adequate space and ceiling height.

Do you deliver and set up the inflatables?2025-05-27T19:43:56+00:00

Yes, we deliver, set up, and take down all inflatables, so you can focus on enjoying the party. Delivery fees may apply based on location.

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